Returns & Exchanges

At Poppy Shop, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal, then securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier drop-off location and keep your tracking number handy to monitor the status of your refund.